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What to Do After a Car Accident


How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


what our customers say

First time to Integrity, very friendly, down to earth, and professional. I would definitely return to Integrity in the future for car repairs.
B

Always personable,on time and do a great job.
J

Oil Change and 27 Point Check: I showed up early, they got me in early. Free Wi-Fi for customers so I could work while I waited. They did a 27 point check and topped off what was included in the oil change without trying to "up-sell" me anything. They did take note of several things that could be improved and emailed me a custom quote. Friendly, fair, honest service in the automotive world. Rare find.
B

Very friendly service personnel. I had purchased a groupon for an air conditioning service. I arrived early and they got my vehicle in right away. Turned out that I had more problems than just needing refrigerant. Everything that was done was explained to me satisfactorily as well as the diagnosis of what further problems I had in my A/C system.I set up another appointment to address those issues.
K

It was great I was running a late. I had just got done with work they were super nice and still got my car right in. I thought it was cool to watch the oil change be done on my car. I am by no means a car savvy person I know where my gas goes in and where to put windshield washer fluid so I am always a little worried that I might get take an advantage of. But that was 100% not the case here. I was told a couple of things that could use some attention but I was not made to feel like if I didn't get my tires rotated right now my car would break before I got home. I will definitely take the drive across town for service work to be done here. All thanks to Groupon.
S

Matt does a great job. The estimate is fast, the price is fair, and the repairs have always been completed in a timely manner. It's nice to have a mechanic that you can trust.
S

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