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Best Auto Repair, Monona

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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Integrity Automotive Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Integrity Automotive Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


what our customers say

First time to Integrity, very friendly, down to earth, and professional. I would definitely return to Integrity in the future for car repairs.
B

Always personable,on time and do a great job.
J

Oil Change and 27 Point Check: I showed up early, they got me in early. Free Wi-Fi for customers so I could work while I waited. They did a 27 point check and topped off what was included in the oil change without trying to "up-sell" me anything. They did take note of several things that could be improved and emailed me a custom quote. Friendly, fair, honest service in the automotive world. Rare find.
B

Very friendly service personnel. I had purchased a groupon for an air conditioning service. I arrived early and they got my vehicle in right away. Turned out that I had more problems than just needing refrigerant. Everything that was done was explained to me satisfactorily as well as the diagnosis of what further problems I had in my A/C system.I set up another appointment to address those issues.
K

It was great I was running a late. I had just got done with work they were super nice and still got my car right in. I thought it was cool to watch the oil change be done on my car. I am by no means a car savvy person I know where my gas goes in and where to put windshield washer fluid so I am always a little worried that I might get take an advantage of. But that was 100% not the case here. I was told a couple of things that could use some attention but I was not made to feel like if I didn't get my tires rotated right now my car would break before I got home. I will definitely take the drive across town for service work to be done here. All thanks to Groupon.
S

Matt does a great job. The estimate is fast, the price is fair, and the repairs have always been completed in a timely manner. It's nice to have a mechanic that you can trust.
S

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