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Best Auto Repair, Monona

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REVIEWS


You Don't Have to Take Our Word for It!

[E_AUTO_CLUB_REVIEWS]

Here's what some of our satisfied customers have to say about Integrity Automotive Service:

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First time to Integrity, very friendly, down to earth, and professional. I would definitely return to Integrity in the future for car repairs.


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Always personable,on time and do a great job.


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Oil Change and 27 Point Check: I showed up early, they got me in early. Free Wi-Fi for customers so I could work while I waited. They did a 27 point check and topped off what was included in the oil change without trying to "up-sell" me anything. They did take note of several things that could be improved and emailed me a custom quote. Friendly, fair, honest service in the automotive world. Rare find.


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Very friendly service personnel. I had purchased a groupon for an air conditioning service. I arrived early and they got my vehicle in right away. Turned out that I had more problems than just needing refrigerant. Everything that was done was explained to me satisfactorily as well as the diagnosis of what further problems I had in my A/C system.I set up another appointment to address those issues.


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It was great I was running a late. I had just got done with work they were super nice and still got my car right in. I thought it was cool to watch the oil change be done on my car. I am by no means a car savvy person I know where my gas goes in and where to put windshield washer fluid so I am always a little worried that I might get take an advantage of. But that was 100% not the case here. I was told a couple of things that could use some attention but I was not made to feel like if I didn't get my tires rotated right now my car would break before I got home. I will definitely take the drive across town for service work to be done here. All thanks to Groupon.


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Matt does a great job. The estimate is fast, the price is fair, and the repairs have always been completed in a timely manner. It's nice to have a mechanic that you can trust.


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Bought a Groupon for an oil change. Was able to schedule easily. Service was fast, free Wi-Fi to use while I waited. Matt was professional and friendly. I will be definitely going back.


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I was overwhelmingly surprised with how friendly and honest the staff were. I will no longer be using any other mechanic but Integrity Auto for my car!


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Thank you! Great job!


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Friendly service.


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Friendly service, up front pricing


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Matthew is honest. The 27-point inspection was thorough. Another vendor told me that my rear springs were broken and could pierce my gas tank. I asked Matthew the proprieter of IAS, "what about the springs in the back, are they broken?" And he said they were not


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Definitely will be back-very happy with service! Friendly and honest customer service. Felt I was in good hands.


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Was very impressed with Integrity Automotive, will definitely go back for all auto repairs, service.


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The owner was very accommodating to fit us into his very busy schedule knowing we were taking our vehicle out of town, and when he discovered another problem, he again worked us in the next morning. He performed the service work promptly and efficiently.


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Matt (the owner) recommended other areas in need of repair or replacement and provided free estimates. There was no pressure by him whatsoever. I was late for my appointment but Matt stayed late to complete my oil change so I did not have to reschedule.


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Really good experience. Nice Guy. Would definitely go back.


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The guy that worked there did a good job on my car and gave me a breakdown of what he all did and found with the car. I didn't feel pressure to have extra work done that wasn't absolutely necessary, like when you go to some chain oil change places.


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Super service at a great price. Integrity is the perfect name for Matt and his business.


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Overall a very good experience. Thorough, but did not try to add on any repairs/expenses.


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Efficient - fast


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I like the small independent service. He is good and thourough and let's you know everything about your car. Friendly service, and reasonable too.


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Mathew was awesome. He gave my car a thorough check and took me out in the garage to show me what was wrong. I may have found a new mechanic!


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They did an excellent job on my vehicle. They were timely and friendly. They did exactly what I asked them to do.


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The atmosphere was very primitive in the lobby, and I might add, very cold in room temperature. However, I was very impressed with the prompt and detailed service and explanation I received from the technician upon the completion of my oil change and winter inspection, and for that reason would be willing to go back in the future.


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Matt seemed very honest, capable, and helpful without being pushy or condescending. It was a very positive experience


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Efficient, clean and well organized work place. Explained diagnostics in detail. Provided thorough and timely estimates for additional work per my request. Reasonable charges - excellent service.


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Nice that the estimates are sent professionally by email...no forcing you to do this or that. Explains what needs to be done and why, then sends what the costs were.


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what our customers say

First time to Integrity, very friendly, down to earth, and professional. I would definitely return to Integrity in the future for car repairs.
B

Always personable,on time and do a great job.
J

Oil Change and 27 Point Check: I showed up early, they got me in early. Free Wi-Fi for customers so I could work while I waited. They did a 27 point check and topped off what was included in the oil change without trying to "up-sell" me anything. They did take note of several things that could be improved and emailed me a custom quote. Friendly, fair, honest service in the automotive world. Rare find.
B

Very friendly service personnel. I had purchased a groupon for an air conditioning service. I arrived early and they got my vehicle in right away. Turned out that I had more problems than just needing refrigerant. Everything that was done was explained to me satisfactorily as well as the diagnosis of what further problems I had in my A/C system.I set up another appointment to address those issues.
K

It was great I was running a late. I had just got done with work they were super nice and still got my car right in. I thought it was cool to watch the oil change be done on my car. I am by no means a car savvy person I know where my gas goes in and where to put windshield washer fluid so I am always a little worried that I might get take an advantage of. But that was 100% not the case here. I was told a couple of things that could use some attention but I was not made to feel like if I didn't get my tires rotated right now my car would break before I got home. I will definitely take the drive across town for service work to be done here. All thanks to Groupon.
S

Matt does a great job. The estimate is fast, the price is fair, and the repairs have always been completed in a timely manner. It's nice to have a mechanic that you can trust.
S

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